LATE ARRIVALS:
In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment.
This will be at our discretion and only with proper, advanced notification of your late arrival.
The original reservation fee will be charged.
NO CALL / NO SHOW:
Clients more than 15 minutes late are considered a "No Show"
We ask that you call if you cannot keep your appointment.
Clients who miss more than one appointment or chronically cancel may be asked not to book again.
We require a valid credit / debit card to be saved on file in the event of cancellations.
*Cancellations with less than 48 hours notice
are subject to fee equal to original reservation*
TREATING MINORS:
The therapists at RI Medical Massage are trained and prepared to work with children.
If the child is younger than 18 years old, we will ask a parent or guardian to sit in on the treatment.
GRATUITY:
Therapists are welcome to accept cash tips from clients.
Our philosophy remains that there is to be no pressure, obligation, or expectation placed on clients to tip.
Therapists will do their best work for every client, regardless of their ability or willingness to tip.
PRIVACY POLICY:
Your massage therapy records are kept in the strictest confidence by this clinic.
All client records are kept in a secure place and only those who need to see a client’s file
for legitimate business or professional purposes have access to them.
Your records will not be released to third parties, including health care providers
and insurance companies without your written consent.
Records may be surrendered if required by law.
CONDUCT:
Inappropriate behavior will not be tolerated.
Suggestive comments, sexual innuendos, touching of a massage therapist
in an inappropriate way, will result in the termination of the massage session
and the client will not be allowed to return for further massages.
Our full fee will be expected.
PAYMENT:
We accept cash, personal checks, venmo, credit & debit cards as well as HSA/ FSA account funds.
RI Medical Massage LLC is an out of network provider, this means you don't need a referral from a doctor to work with us!
Although we do not bill medical insurance directly, you are welcome to seek reimbursement from your insurance company.
We will provide you with an itemized receipt for your records.
* A 4% processing fee will be applied to all card purchaces over $65 *
The therapists at RI Medical Massage are trained and prepared to work with children.
If the child is younger than 18 years old, we will ask a parent or guardian to sit in on the treatment.
GRATUITY:
Therapists are welcome to accept cash tips from clients.
Our philosophy remains that there is to be no pressure, obligation, or expectation placed on clients to tip.
Therapists will do their best work for every client, regardless of their ability or willingness to tip.
PRIVACY POLICY:
Your massage therapy records are kept in the strictest confidence by this clinic.
All client records are kept in a secure place and only those who need to see a client’s file
for legitimate business or professional purposes have access to them.
Your records will not be released to third parties, including health care providers
and insurance companies without your written consent.
Records may be surrendered if required by law.
CONDUCT:
Inappropriate behavior will not be tolerated.
Suggestive comments, sexual innuendos, touching of a massage therapist
in an inappropriate way, will result in the termination of the massage session
and the client will not be allowed to return for further massages.
Our full fee will be expected.
PAYMENT:
We accept cash, personal checks, venmo, credit & debit cards as well as HSA/ FSA account funds.
RI Medical Massage LLC is an out of network provider, this means you don't need a referral from a doctor to work with us!
Although we do not bill medical insurance directly, you are welcome to seek reimbursement from your insurance company.
We will provide you with an itemized receipt for your records.
* A 4% processing fee will be applied to all card purchaces over $65 *
